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Mountains

SHIPPING & RETURNS

Shipping Policy

Thank you for choosing Addiction Archery Apparel Company! Please allow 3-5 business days for processing and an additional 5-7 business days for shipping. We appreciate your business and hope you enjoy your new gear! We offer a $10 Flat Rate Shipping on all orders and Free Shipping on orders over $50.

Return & Exchange Policy

At Addiction Archery Apparel Company, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer a straightforward returns and exchange process to ensure your peace of mind.

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1. Returns

  • You may return any unused, unwashed, and undamaged product purchased from Addiction Archery Apparel Company within 30 days of delivery for a full refund.

  • To initiate a return, please contact our customer service team at [customer service email] to obtain a Return Merchandise Authorization (RMA) number and further instructions.

  • Returned products must be in their original condition with tags attached and accompanied by proof of purchase (order confirmation or receipt).

  • The customer is responsible for return shipping costs unless the return is due to our error (e.g., you received a defective or incorrect item).

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2. Exchanges

  • If you would like to exchange an item for a different size or color, please contact our customer service team at [customer service email] to initiate an exchange request.

  • Exchanges are subject to product availability. If the desired item is not available, we will issue a refund for the returned item.

  • Like returns, exchanged products must be unused, unwashed, and in their original condition with tags attached.

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3. Refunds

  • Refunds will be issued to the original method of payment used for the purchase within 7-10 business days after we receive the returned item.

  • Shipping charges are non-refundable, unless the return is due to our error.

  • If you received free shipping on your order and return the entire order, the cost of shipping will be deducted from your refund.

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4. Damaged or Defective Items

  • In the rare event that you receive a damaged, defective, or incorrect item, please contact our customer service team immediately upon receipt at [customer service email].

  • We will provide instructions on returning the item and arrange for a replacement or issue a full refund, including return shipping costs.

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5. Non-Returnable Items

  • Certain items, such as personalized or custom-made products, are non-returnable unless they arrive damaged or defective.

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